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How retailers lose customers in just 5 clicks (and what to do instead)
How retailers lose customers in just 5 clicks (and what to do instead)
In this blog post, we'll explore the potential pitfalls that can lead to customer dissatisfaction and drive them away. Specifically, we'll delve into issues related to shipping, delivery, and overall
The power of returns in retail: with data and insights from Power Retail Connect
The power of returns in retail: with data and insights from Power Retail Connect
Now is the time to reflect on your current returns process. Is it designed to simplify the experience for your customers, or is it a patchwork of inefficient practices that drain resources? By
Why do you need a click and collect strategy and how to master it?
Why do you need a click and collect strategy and how to master it?
As a fulfilment strategy, Click and Collect seems to be a win-win for both customers and retailers. Customers can enjoy the convenience of saving time and money on shipping, while retailers can
Unpacking sustainability at iMedia Online Retail Summit
Unpacking sustainability at iMedia Online Retail Summit
According to recent research, a significant 62% of consumers expect retailers to take a stand on issues like sustainability. The rise of the responsible consumer in Australia has compelled
The environmental benefits of sustainability in last mile delivery
The environmental benefits of sustainability in last mile delivery
Sustainability has become a hot topic in recent years, and for good reason. The world is facing a climate crisis, and many businesses are starting to realise that they need to do their part to help.
Setting up shipping options for your Wix store
Setting up shipping options for your Wix store
When it comes to running an online store, setting up shipping options is a crucial step. Your shipping strategy can significantly impact customer satisfaction, sales, and even your
Why connecting your Wix store to a multi-carrier shipping platform is important
Why connecting your Wix store to a multi-carrier shipping platform is important
As an online store owner, shipping can be a time-consuming and expensive process. With so many shipping carriers to choose from, it can be challenging to find the best option for your
Sail through economically stormy seas with this unique upselling strategy
Sail through economically stormy seas with this unique upselling strategy
As the business world becomes increasingly unpredictable, companies must navigate rough economic waters to stay afloat. But what if there was a way to not only survive but thrive during
What is expedited shipping?
What is expedited shipping?
This blog post discusses the benefits of offering expedited shipping in eCommerce and how to market these benefits to your customers. In addition, our detailed guide offers tips on creating
Running that 4 minute last mile with delivery
Running that 4 minute last mile with delivery
Finishing the last mile strong is not exclusive to running. Read on to learn why getting your last mile strategy is important.
Here’s what you missed from Retailer Retro 2023
Here’s what you missed from Retailer Retro 2023
On January 24, we hosted the first industry event, Retailer Retro 2023, alongside our partners Airwallex, BigCommerce and Refundid. This article highlights the key takeaways and FAQ mentioned during the