IMPROVE CUSTOMER LOYALTY

Make delivery an investment in loyalty

Half of Australian shoppers abandon brands after a poor delivery experience. Improve your delivery game to exceed expectations, boost sales and keep customers coming back.

A woman sitting on a couch, excitedly opening a cardboard box

Fulfil delivery promises

With real-time delivery data and friendly order tracking.

Avoid disruptions

By predicting and preventing delays.

Surprise and delight

With proactive customer communications that set expectations.

Keep your delivery promises

Delight with smarter shipping: our AI-powered allocation algorithm analyses size, weight, and real-time carrier data to assign or upgrade orders to the best delivery option.

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Predict and prevent delays: Proactively manage customer expectations by predicting and addressing potential delays using our rich historical data and real-time carrier insights.

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Deliver no matter the challenge: Our extensive carrier network and pre-built carrier integrations ensure you can easily adjust in the face of disruptions.

Deliver experiences that impress and retain customers

Set clear expectations: Notify your customers with dynamically updated, real-time ETAs backed by the latest data across the Shippit platform.

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Reduce WISMO queries by 11% on average: Give automated updates through email, SMS, or Apple Wallet, ensuring your customers get the information they need exactly how they want it.

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Instant help: Empower your teams with quick answers with one-click access to assistance directly from the Shippit app.

Shippit has revolutionised our logistics operations by providing a unified platform that integrates seamlessly with our systems.

Joshua Rich

eCommerce Operations Lead

Discover how shipping boosts customer loyalty

Pie chart titled percentage of orders booked by carrier service

Know your best carrier mix

Understand how different delivery options impact your order volumes and optimise your carrier mix accordingly.

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Line graph titled number of orders over time

Anticipate demand

Plan ahead for high demand and adjust capacity as needed to keep your delivery promises.

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bar chart titled number of orders by store

Track performance

Make informed carrier decisions based on deep performance insights across regions, lanes, stores, and more.

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Turn shipping into a competitive advantage

Book a demo with our logistics experts to see how Shippit can help you ship faster, smarter, and better.