Product release | Velocity, March 2026

What's new for Shippit and NowGo

Velocity, our first release of 2026, helps you deliver faster and smarter without the operational risk: AI insights in plain English, B2B delivery control and visibility, and better post-purchase communications.

Stop choosing between fast delivery and profit

B2B deliveries

B2B freight complexity. Solved.

Manage pallets and freight the way you manage parcels. Smart consolidation, carrier choice, and real-time visibility across your wholesale network. One platform. One workflow. Fewer calls.

BETA: Conversational analytics

Ask questions. Get quick insights.

With conversational analytics, ask your data anything in plain English. 'Which deliveries cost me the most last week?' 'Where am I losing margin on shipping?' Get instant answers without building a single report.

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Intelligence built into every delivery

Smarter shipping rules

Upgraded rules auto-route shipments by weight, destination, product or price. Perfect for complex freight.

Coming soon

Insights in seconds

A snapshot summary of your shipping performance report. Log in, get the summary, and share the updates.

Agentic support is here

Our AI agents don't just chat, they resolve. Proven with 7,000+ rapid resolutions during Peak 2025. Faster answers. Happier customers.

Deliver faster and smarter at scale

Value-added services

Boost sales with premium delivery services like room-of-choice and call-before-delivery. Perfect for bulky freight.

Scan to verify

Catch mispicks with barcode verification built into your scanning workflow. Built for speed and accuracy for stores and warehouses.

Coming soon

Stacked stops

Why repeat yourself? Drivers with NowGo can use a single workflow to complete multiple jobs at the same time.

‍Deliver on your promises. Always.

Track any order

Access 1,200+ global carriers and bring Shippit tracking to orders booked elsewhere for a consistent customer experience.

Welcome Klaviyo!

Connect Shippit to Klaviyo in one click and sync shipping events with your marketing flows. Trigger campaigns on dispatch, delivery, and delays.

Protect every shipment

Faster claims and broader coverage with our improved Transit Protection. Self-serve portal, fast payouts, and fragile items covered.

Spotlights of earlier releases

Precise delivery estimates

Give your customers confidence to buy, with accurate delivery promises on your product pages and at check-out.

Keep orders moving

Protect against downtime or latency with pre-configured fallback rates. Apply rates by service across Australia Post or StarTrack.

Scale in North America

Handle tariffs in Shippit with Global-e or Zonos, and connect to UPS, Canada Post, and Canpar, with rapid access to 1,000+ more carriers.

New and coming carrier integrations

iMile

Dragonfly

Mainfreight

Couriers by Demand Express

Resources

Velocity release blog

Dive deeper into our new releases.

Shippit release notes

New features are live. Take a look.

NowGo release notes

New features are live. Take a look.

New products are coming. Don't miss them.

Register your interest and be first in line for new releases.

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