Take out costs and optimise
Make data-led allocation decisions, identify bottlenecks and make like-for-like carrier comparisons with standardised data across all carriers.
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STREAMLINE DELIVERY CONTROL
Take control of costs and customer demands
Shipping costs are climbing, and half of customers won’t return after a poor delivery experience. It’s time for ecommerce and logistics professionals like you to regain control.
Smarter, automated carrier decisions
- Save time and money: Our smart allocation engine picks the cheapest or fastest carrier for each order, including your own fleet.
- Control costs and handle complex deliveries: Set shipping rules to allocate the best carrier based on weight, dimensions, store location, SKUs, and more.
- Reduce errors and save time: Automate manual carrier selections with custom rules for efficient, error-free shipping.
One platform for all carriers
- One integration, 100+ carriers: Gain access to a vast network of carriers and delivery services across Australia, New Zealand and Southeast Asia.
- A single view to manage it all: Link multiple stores, brands and locations to fulfil, book and track orders in one place.
- Speed and consistency: Manage carrier allocation and shipping rules from a single platform for fast, reliable deliveries.
Cut WISMOs by 11%
- Manage expectations: Keep customers informed with dynamically updated, real-time ETAs powered by up-to-date data across the Shippit platform.
- Tailor your communications by preference: Prevent scams and simplify updates with automated emails, SMS notifications and order tracking via the Apple Wallet.
- Instant help: Get quick answers in just a click, with instant access to support directly from the Shippit app, powered by our expert team.
Simplify returns
- Self-serve returns portal: Let shoppers request returns, choose a method, and download a label in just a few clicks.
- Track reasons and costs: Manage return shipping costs and history in one place.
- Instant approvals: Stay in control with auto-approved requests based on configurable return reasons and conditions.
Powerful insights to take control
Manage costs tightly
Get a full view of your shipping costs, including special deliveries and surcharges. Easily compare quoted vs. actual carrier costs for simple reconciliation.
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Protect your margins
Fulfil closer to customers by knowing high-demand shipping lanes and avoid surcharges by proactively identifying weight and dimension errors.
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Improved CSAT with delivery choice and speed
We wanted to delight our customers and exceed their expectations, with a minimal increase in costs. We were seeing that our customers continued to shop with us, with a steady growth in our loyalty members.
Allision Kraemer
,
International Logistics & Fulfilment Manager
More ways to streamline delivery control
Local returns with HUBBED
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Baby Bunting improves net delivery recovery
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The post-purchase experience matters
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Turn shipping into a competitive advantage
Book a demo with our logistics experts to see how Shippit can help you ship faster, smarter, and better.
