Switch on Transit Protection
for your carriers
Protect your reputation and your parcels in minutes. Shippit's Transit Protection is designed to be easy to use and set up so you can have peace of mind with every order.
TRANSIT PROTECTION
Don't let damaged and lost freight eat your margin
When parcels are lost or damaged in transit, Shippit offers built-in protection that gets you paid fast, with any carrier.
Fragmented protection is costing you more than you think
Shipping with multiple carriers usually means fragmented protection too - different providers, different processes, and no consistent view across what's actually covered. Here's how Transit Protection changes that:
- One process for every carrier: Manage protection across every carrier without separate systems. One process, one invoice, full visibility.
- Paid at retail value, not cost price: Up to $100,000 per order, excluding GST.
- Straightforward pricing: A percentage of the value you're protecting, applied automatically. No activation cost, no lock-in period.
- Fast decisions, direct payouts: Reimbursement requests typically resolved within five business days, paid straight to your bank.
Protection that matches your risk, not your volume
You decide what needs protecting, rather than applying one-size-fits-all coverage. Transit Protection takes care of the rest.
- Set once, runs automatically: Set rules by SKU, value, or category, and every matching order is covered from then on. No manual tagging required.
- Only pay for what matters: A $15 phone case and a $1,000 speaker don't carry the same risk of loss. Skip cover on stock that doesn't need it, and concentrate it where it does.
Protection built for complex freight
Transit Protection covers the shipments that matter most.
- High-value shipments, protected: Up to AUD $100,000 domestic and AUD $50,000 international per delivery, excluding GST - ideal for premium goods at scale.
- Fragile items, built in: Glass, mirrors, and electronics covered as standard for eligible SKUs, including damage to retail packaging, not just the product itself.
- Carrier-agnostic coverage: Applies across Shippit's network and your own carriers. Protect everything by default, or set preferences per carrier, SKU, or product category to match your risk profile.
- Smarter risk control: Track trends by carrier, route, region, and product to reduce damage and loss over time - not just respond to it.
Submit in minutes. Get paid fast.
Transit Protection is built directly into Shippit - no third-party portals, no separate logins. When you need to submit a reimbursement request, the process is straightforward - and you don't need to prove who was at fault*:
- Provide package, recipient, and incident information
- Nominate your bank account for direct payout
- Attach supporting documentation such as your sales invoice
- Receive an outcome notification within 5 business days
*Subject to exclusions in our Transit Protection T&Cs.
See our product overview and packaging guidelines to check if you’re eligible for cover under Shippit’s Transit Protection.
We needed something more surgical — the ability to apply protection to specific product codes and automatically protect our high-value items, rather than a flat approach across everything we ship. Shippit gave us exactly that flexibility."
Paula Mitchell
,Â
Digital General Manager
Switch on Transit Protection
Turn shipping into a competitive advantage
Book a demo with our logistics experts to see how Shippit can help you ship faster, smarter, and better.
