From AI and automation, to fulfilment culture, ship-from-store, and inventory visibility, our Commerce Delivery Report reveals the forces that will influence success in 2026.

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Deep dive into the trends we’re predicting for 2026:

• Fulfilment as a growth engine to improve delivery speed, and drive conversions and loyalty
• AI will divide retailers and adopters will pull ahead, hesitators will fall behind
• Returns will evolve into a retention tool to preserve value, not just process refunds
• Stores will re-emerge as a delivery advantage with ship-from-store separating the leaders from the pack

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Plus, expert insights from leaders at Baby Bunting, Apparel21, Athos Commerce, Citi Australia, humii, and Manhattan Associates.

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Download the free report now.

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