TRACKING AND NOTIFICATIONS

Meet your delivery promises, from product page to doorstep

Reduce WISMO queries by 11% and build loyalty with a single, reliable delivery promise. Shippit AI powers dynamic tracking notifications, sends proactive updates, and showcases your brand across the entire post-purchase experience.

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Our customers are benefiting from the concise and clear tracking system that Shippit provides. It’s an end to end experience that we feel we have really developed into something special.

Edwina Young, Technical Operations Manager

Consistent delivery promises across the buying journey

  • Give customers a single, reliable promise. Shippit’s EDD API powers product pages, checkout, and gives dynamic ETA tracking notifications
  • We proactively update your customers when unforeseen delays happen, providing revised estimates they can trust
  • Powered by Shippit Intelligence, our dynamic ETAs reflect your business reality as our AI trains on your carrier mix, shipping history, and delivery patterns

Your brand, their experience

  • Showcase your brand across your tracking page, labels and pack slips and drive repeat purchases with advertising banners and custom URLs
  • Track all shipments, including split orders, on one easy-to-access page with real-time carrier data, including location and scan events
  • Want a unique experience for your customers? Build a tailored tracking solution with developer-friendly APIs.

Reduce WISMO queries by 11%

  • Don’t leave customers guessing. Keep them informed from pick-up to delivery with automated email and SMS notifications.
  • Offer a secure, seamless experience with Apple Wallet order tracking to protect against phishing
  • Reduce WISMO queries by 11% on average with our Delivery Help Launcher, giving customers quick access to the answers they need
We're continually looking at ways to innovate and differentiate not only our digital and in-store experience but the last mile experience too. We're now able to provide the convenient, transparent and timely delivery that our customers deserve.
Emily Anders
Head of Digital

Learn more about delivery experiences from Shippit

Order tracking notification

Apple Wallet order tracking with Shippit

Order tracking the way your customers like it.

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A mobile interface showing return details for a pet product order from "Everything Pets."

Simple, convenient self-serve returns

Manage returns and stay on top of costs without hassle.

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A woman holding a stack of boxes in front of a purple background.

Convenient and sustainable drop-offs

Access Australia’s leading parcel pickup, collection and drop-off point network.

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Turn shipping into a competitive advantage

Book a demo with our logistics experts to see how Shippit can help you ship faster, smarter, and better.

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