![Omni-Channel Retail and Shipping Report](https://www.shippit.com/wp-content/uploads/ebooks/Shippit_StateofShipping-1-350x340.jpg)
Here's Your Download
Thanks for downloading the Omni-Channel Retail and Shipping 2018 Report! We put this together to give you an idea of the current state of retail and shipping and to shed light on the customer expectation vs reality.
Inside you’ll find our analysis of 2000 retailers and how they combine shipping tactics with their physical stores, including:
- The state of online and offline retail
- What eCommerce tools most retailers are using
- How many retailers offer free, express, standard and priority shipping
- How retailers are managing returns and click-and-collect
Turn shipping into your competitive advantage
![Convert more sales with Shippit](https://www.shippit.com/wp-content/uploads/icons/convert-more-sales-350x213.png)
Convert More Sales
Start offering multiple delivery options at your checkout to convert more sales
![Shippit | Where is my parcel?](https://www.shippit.com/wp-content/uploads/icons/box.png)
Automate Shipping & Returns
Streamline packing & shipping decisions so you can focus on doing what you love
![Reduce complaints with Shippit](https://www.shippit.com/wp-content/uploads/icons/reduce-complaints-350x310.png)
Reduce Complaints
Keep your customers informed with an amazing experience that stops them begging you for updates