Review requests
View pre-approved return requests, and approve or reject any out-of-policy requests.
Self-serve Returns
Simple, self-serve returns for your customers
Coordinate returns without hassle and empower your customers to shop with confidence. Our self-serve, automated returns portal makes it easy to initiate and process returns.
Transparent, trackable returns
Track your returns from return requested to delivered, and keep customers up to date via automated email notifications.
Flexible return options
Give customers the option to drop off their returns, have it picked up by courier, or link your store locator URL for in-store returns.
Inexpensive shipping rates, ready to switch on
Leverage our buying power with pre-negotiated partner rates, including hassle-free delivery support for your customers, to reduce your returns shipping costs.
Easy to set up,easy all-round
Set up and configure your self-serve Returns Portal in minutes. Our integrations with leading ecommerce platforms lets you display product details and photos in your returns portal.
Reporting for easy reconciliation
Easily download your completed returns so your team can reconcile returned items across internal systems.
Track return requests in one place
Track progress
Track the delivery status for approved returns in one place.
Mark as complete
Mark the return as complete once you’ve resolved the request, and view your returns history.
Frequently asked questions
Who can use Shippit Returns?
What options do I have for return locations?
Are there any restrictions with Shippit Returns?
How do I get started with Shippit Returns?
Can the customer pay for the returns shipping cost?
Turn shipping into a competitive advantage
Book a demo with our logistics experts to see how Shippit can help you ship faster, smarter, and better.
