Blog

Customer Experience

8 Facts About Customer Retention | Infographic

Think you know how to retain customers? Here's some shocking facts that will make you question your retention strategy...

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Growth

How to Launch a Winning Product

Whether it was a sudden flash of inspiration or a long-held childhood dream that led you to your winning business idea, at some point you come to the crossroads –...

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Growth

One Founder’s Honest Rules to Business Growth

The secret to growth for Clean Treat’s Founder Charlie de Haas may be true grit, the right partnerships and a clear purpose, but for her, growth doesn’t necessarily equal success....

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Shipping

What You Need to Know Before Offering International Shipping

International shipping shouldn't be taken lightly. Getting it wrong could lead to delivery delays, unexpected charges and unhappy customers. Here are the basics you need to know before offering international shipping.

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Technology

7 Must-Have Digital Tools for eCommerce Startups

If you’re in the beginning stages of your business, here are some excellent must-have digital tools to help you get ahead with your eCommerce startup. 

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Customer Experience

Customer Loyalty: Why Money Can’t Buy You Love

The path to building a meaningful, lifelong relationship with your customer goes a little something like this: gaining their trust will lead on to retention, in turn, building loyalty, which...

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Growth

The Art of Perseverance: How to Keep Going When Times Get Tough

When it’s your third attempt to bring your product to market, you need to get it right. Through gaining clarity, knowing his skill set and continually improving his product, Frank...

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Growth

7 Tactics to Skyrocket Your Christmas Sales

Think big picture and you can leverage the Christmas-mania shopping frenzy and create lifetime value from holiday customers.

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Growth

The Art and Science of Growing Your Business

Ask most entrepreneurs what their hopes for their business are and they’ll probably say growth. The Swank Store founder, Aaron Kay has some words of advice.

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Shipping

Omnichannel: A Competitive Advantage for Online Retailers

The Omnichannel retail concept is rapidly expanding in Australia. Here are a few ways that you can start making full use of the omnichannel strategy.

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eCommerce

Are You Capitalising on Shoppable Posts?

With the rapid rise of social media, 30% of online shoppers say they would be likely to purchase from a social media network. Are you capitalising on shoppable posts?

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Shipping

4 Easy Ways to Trim Shipping Costs

No matter how big or small your eCommerce store is, shipping is something every store owner has to deal with. Here's how to trim shipping costs.

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