Shippit Blog | eCommerce - Shipping - Growth

Customer Experience

How to develop and foster long-term relationships with your eCommerce customers

The lack of physical communication with eCommerce customers is a barrier to interactions, resulting in disconnection and not being up to the mark when building long-lasting relationships with buyers. That’s why we came up with a few tips to help you foster better relationships with your customers online.

Why a ship-from-store strategy is critical for omnichannel retailers

Omnichannel retailers are investing in ship from store models as a way to growth their business. Learn how to use ship from store today.

Customer Experience

How to create the best post purchase experience that keeps customers coming back

From checkout to the last stop in the post purchase customer experience, it all matters. Here are four key moments to consider to create the best post purchase experience that keeps customers coming back every time.

3 key takeaways from the 2023 Retailer Retrospective event in Sydney

We're kicking off the new year by looking back on 2022 and shining a light on the biggest opportunities of 2023. Read on as we unpacked the learnings from 2022 with a fireside chat presented by Head of eCommerce at Shona Joy, Digital and eCommerce Manager at Church & Dwight, and Brand Manager at Willow.

How to build an effective e-commerce shipping strategy

See how you can increase customer conversion and loyalty by making shipping more convenient and flexible with an effective eCommerce shipping strategy.

Cyber Monday warehouse hacks

Cyber Monday is approaching fast, you’ll want to reduce as much time printing and attaching labels as possible. Make sure you're prepared.

How retailers can win at last mile delivery

Optimising supply chains has been a top priority in retail over the past few months because increased levels of online shopping are here to stay.

Top 15 tips to delight customers and avoid delays

With Black Friday, Cyber Monday and the holiday season fast approaching, here are 15 of our best tips to ensure your peak period runs as smooth as possible!

Customer Experience

Smash customer expectations this Black Friday and Cyber Monday

This Black Friday and Cyber Monday are going to be bigger than ever. Here are three easy tips to avoid pitfalls and create meaningful shopping experiences for customers.

Peak season fulfilment hacks to help you keep your cool

If you've spent the last few months barely keeping up with deliveries, then peak season holiday sales are going to be an even bigger shock to your system. Here's how to prepare yourself for the busiest time of year.

Fulfilment failures to avoid this peak season

Love peak season sales revenue but hate the added stress on your fulfilment service team? Get the best of both worlds without compromise.

Pick and pack like a pro this peak season

With online sales volumes surging, the pressure's on for eCommerce businesses to get orders out fast. Here's how to set your inventory and warehouse operations for pick and pack success.