Shippit Blog | eCommerce - Shipping - Growth

Customer Experience

How to create the best post purchase experience that keeps customers coming back

From checkout to the last stop in the post purchase customer experience, it all matters. Here are four key moments to consider to create the best post purchase experience that keeps customers coming back every time.

3 key takeaways from the 2023 Retailer Retrospective event in Sydney

We're kicking off the new year by looking back on 2022 and shining a light on the biggest opportunities of 2023. Read on as we unpacked the learnings from 2022 with a fireside chat presented by Head of eCommerce at Shona Joy, Digital and eCommerce Manager at Church & Dwight, and Brand Manager at Willow.

How to build an effective e-commerce shipping strategy

See how you can increase customer conversion and loyalty by making shipping more convenient and flexible with an effective eCommerce shipping strategy.

Cyber Monday warehouse hacks

Cyber Monday is approaching fast, you’ll want to reduce as much time printing and attaching labels as possible. Make sure you're prepared.

How retailers can win at last mile delivery

Optimising supply chains has been a top priority in retail over the past few months because increased levels of online shopping are here to stay.

Top 15 tips to delight customers and avoid delays

With Black Friday, Cyber Monday and the holiday season fast approaching, here are 15 of our best tips to ensure your peak period runs as smooth as possible!

Customer Experience

Smash customer expectations this Black Friday and Cyber Monday

This Black Friday and Cyber Monday are going to be bigger than ever. Here are three easy tips to avoid pitfalls and create meaningful shopping experiences for customers.

Peak season fulfilment hacks to help you keep your cool

If you've spent the last few months barely keeping up with deliveries, then peak season holiday sales are going to be an even bigger shock to your system. Here's how to prepare yourself for the busiest time of year.

Pick and pack like a pro this peak season

With online sales volumes surging, the pressure's on for eCommerce businesses to get orders out fast. Here's how to set your inventory and warehouse operations for pick and pack success.

Everything you need to know about the ultimate peak season planning webinar

On September 1, we hosted the ultimate guide to peak season planning alongside our partners Australia Post, Shopify, and Hero Packaging. This article highlights the key takeaways and FAQ mentioned during the webinar.

Black Friday selling mistakes that can ruin your reputation

This article will dive into some of the worst Black Friday and Cyber Monday selling mistakes that can sink your holiday sales opportunities.

Customer Experience

How to automate your shipping and boost customer experience

The more tasks you can automate, the better off you are. Here's everything you need to know about how to automate your shipping while boosting customer experience.